Files, conversations, and data are centrally located, so teams can easily prepare for meetings, new reps can quickly onboard by accessing account details in Slack, and partners and customers outside of the organization can participate directly to close deals fast.ĭeal, Account, and Contact Management will provide sales reps with the ability to access Salesforce records and meeting information right in Slack. With digital deal rooms, sales teams can securely collaborate around a customer or deal cycle in Slack. The new features will empower sales teams to collaborate in real time to close more deals - and faster - from anywhere. Sales teams get the lion’s share of shiny new features. So what exactly can we expect to see in the coming months? sales and marketing teams will benefit heavily from these updates, but everyone will get a piece of the cake. Organizations around the world build their digital HQs on Salesforce and Slack so they can work better and grow faster.” “Every company needs a digital HQ to connect its employees, customers, and partners, and thrive in a work-from-anywhere world. “Our mindset about work has shifted from a place you go, to something you do,” said Bret Taylor, Salesforce President and COO. At Dreamforce 2021, Salesforce announced a bevy of new features that will help many departments across virtually any industry. With all the potential automation, there might be more “slack off” time in our futures. There’s been a lot of excitement and speculation around the kinds of features that Salesforce would add to Slack. It’s sort of like what happens when an unstoppable force meets… well, another unstoppable force! After all, Salesforce is the world’s leading CRM platform, so teaming up with one of the most intuitive workplace communication platforms just makes sense. While it was huge news, it certainly wasn’t surprising. Salesforce sent shockwaves around the business world when it acquired Slack at the beginning of the year.
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